This Privacy Policy explains how Learnmize ("we", "us", "our") collects, uses and protects personal information when you visit https://learnmize.online (the "Website") or buy our digital products. By using the Website or making a purchase, you agree to this policy.
Information we collect
- Details you give us: your name, email address and phone number (if requested at checkout), and any messages you send us by email or Telegram.
- Payment details: payments are handled by third-party payment providers. We do not store your card, UPI or bank details. We receive only the payment status, amount and a transaction reference.
- Technical data: IP address, device and browser type, pages visited, the website or ad you came from, and information collected through cookies and similar tools.
How we use your information
- To process your order and email you the course and indicator access details.
- To answer your questions and provide support.
- To send important service messages about your purchase or changes to our policies.
- To improve the Website and measure how well our advertising works.
- To prevent fraud, misuse and unauthorised sharing of our products, and to follow the law.
- To send promotional emails only if you have agreed to receive them. You can unsubscribe at any time.
Cookies, analytics and advertising tools
We may use cookies and similar tools, including the Meta (Facebook) Pixel and website analytics services, to understand how visitors use the Website and to measure and improve our advertising. These tools may collect information about your activity on the Website, such as pages viewed and purchases made.
You can control cookies in your browser settings and manage your ad preferences in your Meta account settings.
Who we share information with
We do not sell your personal information. We share it only with:
- payment processors, to complete your purchase;
- email, hosting, analytics and customer support providers that help us run the Website and deliver our products;
- advertising platforms, in the form of event data used to measure our ads;
- government authorities or advisers, when the law requires it or to protect our legal rights.
These providers act on our instructions and may process data on servers located outside India.
How long we keep information
We keep personal information only as long as needed for the purposes above, including to meet legal, tax and accounting requirements and to resolve disputes.
Security
We use reasonable technical and organisational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may ask us to:
- tell you what personal information we hold about you;
- correct or update information that is wrong;
- delete your information, where we are not required by law to keep it;
- stop sending you marketing messages, or withdraw a consent you gave us.
Write to us at support@learnmize.online and we will respond within a reasonable time.
Children
Our products are meant for adults aged 18 and over. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.
Third-party links
The Website may link to third-party services such as Telegram or payment pages. Those services have their own privacy practices, and we are not responsible for them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the Website after an update means you accept the updated policy.
Contact and grievances
For privacy questions or complaints, email support@learnmize.online or write to Learnmize, [BUSINESS ADDRESS].